REFUND POLICY

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At THE CONCIERGE COLLECTION, we are committed to providing our clients with the highest level of service and satisfaction. However, if you need to cancel your booking, please be aware of the following policy:

• Cancellations made 45 days or less before the service date will not be eligible for a refund.
• For cancellations at least 45 days prior to the service date, penalties may be applied. The amount of the penalty will depend on the specific circumstances of the cancellation, including the type of service, the length of notice, and other factors.
• In the event of a refund, the amount will be credited back to the original payment method.

Please note that this policy is subject to change and may be revised from time to time. We recommend that you carefully review our refund policy before making a booking. If you have any questions or concerns, please do not hesitate to contact us.